Frequently Asked Questions

Protecting your digital data is important. But paper and the human voice remain important elements of the security mix. Keep confidential printed information in locked file cabinets and shred it when it's no longer required. If you're talking about confidential information on the phone, take appropriate steps to ensure you're not overheard. Remember the old saying "loose lips sink ships".

CDs, DVDs, and USB drives are all convenient ways to store data; the trouble is, they're just as convenient for thieves as for you. Wherever possible, store confidential information in your network folder or other protected central space. If you have to store confidential information locally, you must encrypt it and then delete it as soon as you no longer need it. Get help from LSquared if you plan to encrypt data - it's a complex process, and you could lose what you're trying to protect.

It's critical. IT security policies are the bedrock principles of a company's IT security strategy. Companies with strong information security policies project a professional image that is attractive to clients, and are more capable of conducting efficient, effective, and profitable business. Strong IT policies reduce exposure to risk and legal liability, promote compliance to industry and government regulations.

Your ability to keep your customers' sensitive data secure is one of those make-it-or-break-it triggers. Customers expect that every business — large or small — that collects their sensitive personal information will protect it. Beyond customer expectations, there's the law.


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